Citrix Login

Video demonstration and instructions on how to use the Citrix Login:

 

Here are the steps to follow to login:

  1. The first thing you have to do is to copy and paste the Citrix Login page URL: https://www.citrix.com/welcome.html?resource=%2Faccount onto the address bar of your web browser. Simply highlight the link provided, right click and with the drop down list that appears click Copy. When pasting, right click the empty text field of the address bar of your web browser and with the drop down list that appears click Paste.
  2. Once directed to the page, you will find a login section where you will have to input necessary information such as your Login ID and your Password to access your account. Start with inputting your Login ID on the first text field. Make sure you are inputting your correct Login ID to avoid any errors while trying to login.
  3. After inputting your Login ID move on to the next text field and input your Password. Make sure you are inputting your correct password to avoid any errors while trying to login.
  4. Lastly, after inputting all the necessary information, click the blue-colored Login button to access your account.

 

Having problems while trying to login? Reset your login credentials:

  1. On the same page of Citrix: https://www.citrix.com/welcome.html?resource=%2Faccount find the Reset Password Link found in the Login section. Once found, click it and you will be then directed to their reset page.
  2. In their reset page, you will find empty text fields labeled Username and Email address. If you forgot your Password then enter your email address or your Username on the text field labeled email address or Username. If a record is found, Citrix will send then an email to the email address you registered with the instructions on how to reset your password.
  3. In the event that you forgot your username or your email address then on this page: https://www.citrix.com/welcome/request-password.html click the link More Options.
  4. There are more options that will appear to help you with recovering your password. You may input your Sales Contract Number, Last Name of your Administrator, Serial Number or Machine Code. Any information you remember, input it on its corresponding text field and if a record is found, Citrix will send then an email to the email address you registered with the instructions on how to reset your password.

Exhausted all efforts but still cannot login to your account? Contact Citrix:

>Make a call!

+1 800-4-Citrix (1-800-424-8749)

For Latin American countries: 1-786-449-3700

>Send an email help support!

Address your grievances on this link: http://support.citrix.com/cms/kc/customerservice (Choose first on what part of the world you are found) then when directed to their support page, click Technical Support in the drop down list.

 

Do not forget to bookmark this page and visit this page often for updates or changes made on the above login processes as we are trying to provide the most up to date information regarding Citrix Login process.